On this page you can find some of the most commonly asked questions and their answers. Should you have any further events queries please contact the Events Officer.
Why have you changed to online entry?
Having an online entry system:
Brings us in line with other countries
Allows easier entry for players/parents
Lightens the workload of Tournament Organisers who volunteer their time to run BW events
Is eco-friendly by saving paper
How do I enter?
Entries for all our sanctioned events can be made here: http://badmintonwales.tournamentsoftware.com/Home
Our online entry manual can be downloaded here.
Can I enter after the closing date?
Once the entry deadline has gone there will not be an option to enter via BW Tournament Software.
The acceptance of late entries is at the Tournament Organiser’s discretion, however there is a £5.00 fee for any late entries which are accepted.
No late entries will be accepted for any Badminton Wales run events.
Why isn't my entry showing on the tournament page?/Why does the Events Tab show 0 entries?
The tournament's page on the BW Tournament Software site will not auto-update after you have entered.
Entry List publication is at each Tournament Organisers discretion, however Badminton Wales ask that an Entry List and/or Draw be available at least 48 hours prior to the event.
Should there be any queries as to whether an event will be played, please contact the Tournament Organiser.
How can I pay?
Once you have completed your entry you will be prompted to pay via PayPal or debit/credit card.
If no payment options are offered upon completion of entry, please contact the tournament organiser.
Can I pay on the day?
No, all payments for entry fees are expected in advance of the event.
Players who have not paid before the tournament date will not be eligible to play in the tournament.
Am I eligible for a refund?
Each tournament has a withdrawal deadline date which can be viewed on the BW Tournament Software event.
Any player who withdraws after this deadline are not eligible for a refund.
Who do I contact about refunds?
For all events from 2018 onwards, please contact the Tournament Organiser.
Who do I contact if I am having difficulty entering an event?
If you are having trouble using our online entry system, please contact both the Tournament Organiser and Events Officer.
Why has the age group eligibility changed?
In 2016 the BWF and Badminton Europe announced a change in junior age group eligibility and the decision was made that all Badminton Wales Junior Events would also change their eligibility.
Which age group am I/my child?
Who do I contact for information about a tournament?
Please contact the Tournament Organiser listed online with any queries about their event.
If there are any disputes or further questions, please contact the Events Officer.
What is my membership id?
If you do not know your membership number, please contact either the Administration Officer or the Events Officer. Contact details for all staff can be found here: http://www.badminton.wales/badminton-wales-staff
Where can I find the tournament regulations?
The tournament regulations are available to view in the following places:
- Regulations are attached to each event on the Badminton Wales website and the BW Tournament Software website.
- Regulations are also available in the side panel of the website’s Events page.
Is coaching allowed at the tournament?
Generally coaching is not permitted at our events, but please check the regulations for each event to be sure.
Who/How many entries have you had for an event?
There is no set schedule/time for producing an entry list and Tournament Organisers are within their rights not to disclose this information.
Generally, for all Badminton Wales run events the entry list will be published the Thursday before the event.
How do I become a Tournament Organiser/sanction my tournament?
If you wish to become a Tournament Organiser for Badminton Wales or sanction your event, please contact the Events Officer.
How do I make a complaint?
If you have a complaint during an event, please contact the Tournament Organiser.
If you have a complaint after an event, you have the option to contact either:
The Tournament Organiser
Badminton Wales’ Events Officer
Badminton Wales’ Head of Operations
Contact details for all Badminton Wales staff can be found here: http://www.badminton.wales/badminton-wales-staff